良かった点
Friendly, attentive staff · Excellent location near Universal/main attractions · Clean and tidy facilities (many mentions) · Comfortable, large beds · Good value for money · Spacious rooms · Sleek decor and working air conditioning · Good price and return intention · Bright and well-maintained rooms · Convenient surroundings and restaurants
改善してほしい点
Occasional cleanliness issues (dirty bathroom, missed room cleaning) · Unexpected charges (breakfast, parking/garage) and booking-related disputes · Pool criticized / not satisfactory · No shuttle service to parks · Towels slightly dirty for some guests · Bathroom privacy/locks (see-through glass, cannot lock) · Automatic lights activating at night · No microwave in room · Some beds described as rough/uncomfortable · Inconsistent shower flow/pressure