良かった点
Exceptional, attentive service and staff · Beautiful pool, gardens and relaxing atmosphere · Outstanding breakfast and restaurant/chef · High cleanliness and well-maintained property · Luxurious, peaceful setting in the city
改善してほしい点
Perceived as somewhat overpriced by some guests · Property can feel a bit old-fashioned in places · Short walk to station / some traffic issues on approach · Club afternoon tea described as limited by one reviewer · Occasional small service delays (e.g., iron delivery)