Karen · オーストラリア10
2026年8月
“最高のステイケーション”
+ とにかくホスピタリティが凄い。スタッフの方同士のコミュニケーションが素晴らしく、自分たちの情報がすぐに伝わっていてとても快適だった。空調や、部屋の綺麗さ、細部に至る所まで本当に至れり尽くせりで、また来ようと思った。
− 何も無い。本当にない。全てハナマル100点満点のステイになりました。
Battaglia · オーストラリア10
2026年10月
+ Classy sophisticated hotel... Staff service amazing
Rooms very clean.. veiws stunning especially at night with city lights
Pool facilite excellent.. Restaurant and cocktail bar superb
Suited for any occasion.it will not dissapoint
Thouroughly enjoyed the stay and defenitley will back again
− Nothing to dislike.. loved it all
Telesia · ニュージーランド10
2026年9月
“Beautiful views”
+ The views were great, lovely staff to welcome you, love the art on the bottom floor that honours the First Nations people, beautiful room, lighting was perfect.
− Just comments for improvement, not criticism 😁 Elevator lighting is too low. I stayed at room 7510 AC went warm then cold, difficult to open curtains with the button. I advised reception staff on Saturday i would like to purchase a robe on Sunday morning when I check out, they made a note of it, on Sunday morning I came to check out and asked about the robe, the reception staff had to take time to find one for me, I had a flight to catch so maybe better communication across staff would be good so guests don’t have to wait around :) I also requested a Panadol by calling, and 30 mins later i needed to follow up and eventually it arrived. Maybe you could ask guests what time they prefer for cleaning staff to clean the room, that’s what Park Hyatt Auckland does. Not enough slippers for all 4 guests, not enough robes too. I think the small details is what sets apart the good and amazing hotels for us guests. I am loyal to Park Hyatt but i think the Ritz Melbourne has the better view and building so with some improvement in service, this could be a perfect stay. I’ll try again next year. Thank you
