良かった点
Stylish, well-designed rooms · Comfortable beds and spacious rooms · Helpful and friendly staff (many mentions) · Great central location near venues and shops · Nice rooftop pool and attractive public spaces · High-quality onsite restaurant (Moonlark) and café
改善してほしい点
Breakfast and some F&B items considered expensive · No gym on site · Pool smaller/crowded compared to photos · Inconsistent service: promised items not always delivered; valet/elevator delays · Occasional cleanliness issues (hair in shower, toothpaste on sink) · Room nuisances: temperamental light switches, bad pillows, shower setup complaints