良かった点
Excellent central location (close to Broadway but quiet) · Exceptionally friendly and helpful staff/bellmen · Luxurious, comfortable rooms and beds · Historic building with charm and character · Morning coffee and attentive service
改善してほしい点
Isolated cleanliness lapse (dirty sheets reported) · Occasional front desk low energy · Restaurant had limited choices / perceived poor value by some · Requested in-room coffee maker failed for one guest · Nearby construction noise starting early morning for some rooms