良かった点
Great downtown location · Friendly, helpful staff (named staff praised) · Rooftop views and guest-exclusive access · Complimentary drinks / happy hour · Clean rooms reported by several guests · Early check-in and personalized touches (anniversary gift) · Convenient to train / walkable to attractions · Comfortable beds and good bathroom/get-ready area
改善してほしい点
Housekeeping slow / lack of regular cleaning and towels · Limited rooftop hours (weekday/time-restricted) · No on-site restaurant · Small fitness room (photos misleading) · Long check-in wait at midnight for at least one guest · Report of silverfish in a room · Some rooms very small / cooler too close to bed · Event notifications given too late; daily resort fee complaints