良かった点
Friendly, attentive staff (multiple mentions) · Large/pleasant pool · Good / delicious food (breakfast buffet praised) · Family-friendly atmosphere · Bar and drinks available · Convenient location (close to beach according to several guests) · Authentic Mexican resort feel (positive mention)
改善してほしい点
Poor cleanliness and broken mosquito net reported · Room maintenance issues (broken bathtub, sink, safe, weak closet, missing bulbs) · Limited in-room amenities (no Wi‑Fi in rooms, no minibar, no coffee maker in some rooms) · Misleading photos and aggressive membership sales — perceived poor value · Limited food variety and some watered-down drinks · Single restaurant and early pool closing/restricted hours · Property can be crowded