良かった点
Great central location (near Union Square) · Friendly/helpful staff (many mentions) · Spacious rooms/apartments with kitchenette · Comfortable beds for many guests · Good value for money · Complimentary coffee/tea/lemonade in lobby · On-site washer · Fitness and games rooms · 24/7 reception
改善してほしい点
Some reception staff uncommunicative or inconsistent · Reported upsell/parking scam/extra charges by a staff member · Rooms and beds can be small for three adults · Some mattresses too soft or worn · Kitchen lacks stove and some cookware; sink is small · Proximity to Tenderloin area at night can feel less safe
