良かった点
Consistently praised cleanliness and housekeeping · Friendly, helpful staff with multiple named positive mentions · Great, convenient location (close to highway/airport and amenities) · Underground parking and family-friendly amenities (pool with slide) · Spacious, comfortable rooms and overall well-maintained property · Good breakfast reported by many guests
改善してほしい点
Noise from adjacent/above rooms reported, affecting sleep for some · Parking cost/issues and occasional parking logistics complaints · Some room maintenance problems (fridge not cooling, crib held with tape) · Occasional billing issue (double charge) though it was resolved · Inconsistent breakfast service / some guests noted no complementary breakfast · Specific room inconveniences (awkward toilet-paper placement, sofa-bed mattress could be improved) · Wifi reported as not working very well