良かった点
Historic/iconic building and landmark location · Exceptional, highly attentive service · Comfortable rooms and excellent beds · Well maintained and clean · Luxury atmosphere and memorable experience · Breakfast and certain restaurants/staff praised
改善してほしい点
Main pool and spa under renovation/closed · Noise and construction work reported by some guests · Hotel restaurant food/drink offerings sometimes below expectations · High beverage prices noted · Rooftop pool small and limited gathering space · Occasional room issues (light system, door lock delay)