7125 Universal Boulevard, Orlando, FL 32819 · Open map
Resort-style Pools and Family-Friendly Activities
Enjoy the 2 resort-style pools and kids' splash pad areas at Universal’s Endless Summer Resort – Dockside Inn and Suites. Keep the little ones entertained with daily activities while you relax poolside.
Convenient Dining Options and Entertainment
Indulge in a variety of dining options at the food court or have pizza delivered to your room. Unwind at the coffee shop or lobby bar, and explore the complimentary fitness centre, game room, and Universal Studios Store for entertainment.
Comfortable Accommodations and Proximity to Attractions
Each guestroom features modern amenities including a 43-inch flat-screen TV and a small refrigerator. Suites offer extra comforts like a wet bar and coffeemaker. With Universal Studios Orlando and Orlando Premium Outlets just a short distance away, your stay at Dockside Inn and Suites promises both convenience and fun.
Book your stay now to experience the best of Universal’s Endless Summer Resort – Dockside Inn and Suites!
Great location · Friendly service · Nice amenities
Cleanliness issues · Expensive food prices · Noise in rooms
2 nights · 1 room · 2 guests
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From guests who stayed, via our hotel data partner. Shown in the language they were written in.
“Stay Did not meet the Expectations”
+ Location, early Universal Park access
− This was a short getaway with my 6-year-old, and unfortunately, the experience did not get off to a good start. After checking in, we were looking forward to relaxing in our room. However, shortly after arriving, we noticed water leaking from the ceiling. When we reported the issue, we were asked to move to another room, which meant packing everything back up and making our way to the lobby with a 6-year-old in tow. To make matters worse, when I asked whether someone could assist us with our luggage, I was told that no help was available. For a short getaway, this was a very disappointing experience. What was supposed to be a fun and relaxing trip turned into an unnecessary inconvenience, and it took away from the experience we had hoped to enjoy. I would have expected a much more accommodating response, particularly given the circumstances.
“Overall, we did enjoy our stay. I wouldn't rule out staying here again if they improved a few things”
+ Our check in process was with a new starter who listened to my requests perfectly and tried to accommodate them as much as possible. She did a great job. Found me a room that I didn't have to travel too far to get to and was mostly away from all the hustle and noise. The room was spacious. Plenty of charger sockets too. It was easy to call for extras if needed. My favourite bit was the cocktails at the pool bar! very nice and strong and not too expensive. The busses to the parks were very frequent and they put multiple on at the end of the night for people to get home after the parks had closed. It made it very easy to get around. Check out was already done for us - although we didn't find out until after queueing, lol. Although food wasn't the best, it was on hand until 11pm. Good for when you're tired and just want to chill for the evening. My favourite was the wok station. Fries were also good - not on the menu but you can ask. Small portion though for approx $6! Very close to Walgreens and 7-11 for supplies.
− I found the cleaners to be rude. If we had the privacy lock on the door they would knock repeatedly until we got up. One morning the air con was somehow turned on 15 minutes before the cleaners were due to arrive - We had it turned off the whole time. We had to put the No cleaning sign on the door every night to stop this happening at 8:30 every morning. The problem we then had is that, if we took the card away later, they often wouldn't come back to clean - even though they were still right in the vicinity. They even skipped our room from our neighbours on the right to the neighbours on the left. They were good if we made specific requests mostly. When they did clean, it was a rushed job. bedding not folded down/tucked properly, bathroom floor not always cleaned, drips not wiped from tiles etc. We cleaned ourselves one day and found that the microwave was filthy and we'd only used it once, as was the back of the kitchenette sink. Supposed clean towels were coming through with stains on them and ripped and holey! Rooms had barely any storage for clothes! We were a family of four and had to pretty much live out of our suitcases for the entire 12 day stay, making it difficult to keep the place tidy and function without messing all our stuff up. The walls seemed paper thin. We could hear everything from the rooms next to us and above us, making it difficult to sleep sometimes. Food in pier 8 wasn't great. Soggy sandwiches, flavourless cheesecakes, poor salad and fruit selection. It was more expensive to get a basic toasted cheese than it was to get a full filled toastie at the airport! Not all gates into the hotel grounds were secure - you could just pull the handle on our tower entrance and it would open without a card.
+ Loved it all! Great location, friendly staff, super clean. Love that they have shuttles going super early and late at night so iffy our going to universal or city walk tgere is no need to drive. Loved the cafeteria and that it was also open early and late. It had a great selection and variety