Abby · United Kingdom10
Oct 2026
“Can’t recommend this hotel enough. Great location, lovely big room, great view, fabulous breakfast, great gym, lovely st”
+ Location, room, view, facilities, breakfast
− Nothing- it was all great
Ashley · South Korea10
Oct 2026
“A Truly Exceptional Stay with Thoughtful, Unobtrusive Service”
+ My stay at The Sukhothai Shanghai was truly one of the most memorable hotel experiences I’ve had.
As this was my first trip to China, I had some reservations, but the hotel made me feel at ease from the moment I arrived. I was especially touched by the thoughtful yet understated service. Housekeeping, for example, noticed my preference for keeping the bedsheets untucked and neatly made the bed without changing it back to the way most hotels do. It was such a small detail, yet it made me feel genuinely understood.
I also loved the peaceful Jing’an neighbourhood, with its charming cafés, beautiful Zhangyuan, and convenient shopping and dining options, all without the overwhelming crowds of more touristy areas. The room upgrade, and the staff’s patience and encouragement as I tried to communicate in Mandarin made my stay even more special.
Having stayed at many five-star hotels through frequent business trips and travels, I can honestly say The Sukhothai Shanghai stands out for its calm atmosphere, beautiful interiors, and intuitive, unobtrusive hospitality.
I only wish I had stayed longer. If I return to Shanghai, I would choose The Sukhothai again without hesitation. :)
− Nothing!
Anna · Italy8
Sep 2026
“Very good location, comfortable bed, noisy bathroom”
+ The room was fine, very comfortable beds, enough space to put away things etc. The hotel has a very good gym and a huge pool for real swimming, please be aware that you need to bring a swimming cap or buy their extremely overpriced one. The staff generally speaks good English so communication was fine. Location wise it's perfect, a super good mall right next to it with lots of options for eating, and easy for cabs to drive anywhere.
− Breakfast in Chinese 5 star hotels is generally overpriced, so we always go out for breakfast, or order room service breakfast à la carte. This hotel did not offer this option, but luckily there is a very good mall right next to it, with lots of good options. While the room was generally very comfortable, with a great bed, a big shower and a a tub, note that it's a "no privacy bathroom" room. In this case, only a mirror separating the sleeping area from the basin/toilet area, meaning that going to the loo in the middle of the night will wake up your partner (somewhat noisy Japanese style automated).