Igor · United Kingdom5
Oct 2026
“Nice rooms and a well-maintained hotel, but excessive overcrowding and long waits.”
+ The hotel had nice, comfortable and clean rooms. The accommodation was of a good standard, and the hotel itself was well maintained.
− The hotel was extremely overcrowded, making the overall experience stressful and inefficient. Breakfast felt like a busy airport terminal, the gym was so crowded that equipment was often unavailable, and waiting for lifts was a constant nightmare, wasting considerable time. Staff generally spoke limited English, making communication difficult. The hotel was also unable to arrange a hotel taxi for our departure, proposing us make alternative arrangements. Overall, disappointing for a hotel of this standard.
Ericka · United States4
Oct 2026
“Location was perfect however the staff was not as helpful compared to our stays in other cities”
+ Location was perfect
− The front desk was not helpful. The receptionist sent us to the wrong train station for Beijing. That caused a very stressful situation as we almost missed our train. We also had to call a cab again and ended up spending so much money .
Altynai · Kyrgyzstan8
Oct 2026
+ The breakfast selection is good, with separate Western and Asian sections.
The mattress and pillows are comfortable. The staff speak English, and the 24/7 room service is a lifesaver.
− The hotel is old, though I wouldn’t say it needs immediate renovation—it just feels dated.
The AC is loud, and the curtains don’t close automatically.