Vanessa · United States9
Oct 2026
“Staff, Location, Room, all were wonderful.”
+ The set up of the room was lovely and the location was perfect as we opted for this property, it was quiet and Scottsdale was charming. Staff were so kind and attentive when we experienced an issue with our first room. The matter was taken care of quickly which I appreciated as I was on my way to a conference in Phoenix and did not want to be late. Thanks to the kind lady at the guest service desk who went up with me addressed the matter and moved us to another room within minutes. I am so appreciative of her for taking the time to research, address, and offer a solution. She exemplified hospitality. We will stay again whenever we are out this way.
− Second room had a faint odor of Pet and could have been cleaned a little better but I appreciated the broom and mop so I was able to tidy it up.
Gabriella · Canada8
Sep 2026
+ Front desk employee Micheal was super friendly, accommodating and helpful. Good location. Very spacious room and comfortable bed. Everything was clean and in great condition.
− Parking lot was quite inconvenient as you had to pay and always open the gate with an app which didn’t work very well. Slightly misleading as it is listed as a hotel on booking but it is an apartment with a concierge so does not include basic hotel amenities such as extra towels, pool towels, house keeping, and 24/7 front desk support.