Jennifer · United States10
Jul 2026
“Great stay!”
+ This place was very clean. All staff were always approachable and friendly. We loved all the amenities they had to offer. This was our first time at an all inclusive hotel and it came highly recommended by a friend. We are very satisfied with our stay and plan to be back in the future.
− N/a
Tere · Canada8
Jun 2026
“It was lovely to enjoy the vacation with family. A little hot the temperature to enjoy in this hotel”
+ The staff is there biggest asset. They work so hard and efficiently.
− There was not a place with comfortable temperature. We were from May 30- June 5 the temperature was very hot. 3 of the 4 pools have the water so hot, was not refreshing at all. The main plaza with no shade all day, by the night was very hot and no air circulating.
Only the rooms, sports bar and bathroom (lobby and main plaza) have air conditioning.
jesse · United States8
Jun 2026
“Surf, sun, and fun are all inclusive at the RIU.”
+ The people were very nice. The buffet was great. I enjoyed the staff, they were professional and courteous.
− why would you have glasses in the restroom if i can't drink the water? Was I safe to brush my teeth? a bigger sign would be nice, the one in my room was too small and i saw it too late. I drank all my Pepsi lite in the room, and it was replaced with regular Pepsi. it seemed odd and i did not drink it. I ran out of water after night one and had to wait for only three more bottles a day later. I was so thirsty i drink from the sink! Check out was also strange. I have never been anywhere (in the world) where i could not leave my key cards in the room, that was a very unpleasant experience.