901 L Street NW, Washington, DC 20001 · Open map
Luxurious Accommodation in the Heart of Washington
Modern Amenities: Enjoy free bikes, private parking, a fitness centre, and a shared lounge. The hotel also offers a restaurant, room service, and a 24-hour front desk, ensuring all your needs are met effortlessly.
Comfortable Rooms: Relax in well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms with complimentary toiletries. Some rooms even come with a kitchen for added convenience.
Convenient Location: With key attractions like The National Mall and the city centre within walking distance, and the National Gallery of Art and White House nearby, our hotel is the perfect choice for your stay in Washington.
Ready to experience luxury and convenience in Washington? Book your stay at Residence Inn by Marriott Washington Downtown/Convention Center now!
Convenient kitchenette · Great location · Accommodating staff · Good breakfast · Spacious rooms
Uncomfortable sofa bed · Cleanliness issues in some rooms · High parking fees
2 nights · 1 room · 2 guests
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From guests who stayed, via our hotel data partner. Shown in the language they were written in.
“Location and the staff upon check out were both excellent.”
+ Location
− The accommodation on the first night had some issues. Although I was immediately transferred to another room , the water heater takes a while to heat up. The staff upon check in was not able to communicate well about the accommodation amenities and dining options.
“1/10 – SHOCKING EXPERIENCE! COMPLETELY UNACCEPTABLE SERVICE FROM A MARRIOTT HOTEL!”
+ Nothing
− This was hands down one of the worst hotel experiences we have ever had. We booked and paid for a room for THREE ADULTS, clearly advertised and confirmed with one bed and a sofa. However, when we arrived, we were given a room with only ONE BED and NO SOFA. When we complained, the hotel manager actually suggested that THREE GROWN ADULTS should sleep together in a single bed meant for two people. Seriously? Is this the level of hospitality Marriott considers acceptable? What made the situation even worse was the manager’s attitude. Instead of taking responsibility or offering a reasonable solution, he dismissed our concerns and refused to provide written confirmation that the room did not match our reservation. Booking.com told us they had repeatedly attempted to contact the hotel by phone and email, while the reception insisted they had received nothing. We were left exhausted, frustrated and without suitable sleeping arrangements late at night. Instead of enjoying our trip to Washington, D.C., we spent hours trying to resolve a problem that should never have existed. We did not expect luxury. We simply expected the room we booked and paid for. For a hotel carrying the Marriott name, this level of customer service and lack of accountability is shocking. Absolutely disgraceful handling of the situation. We would never stay here again and strongly advise others to think twice before booking this property.
+ The staff was great. Rooms were nice size house keeping took great care of us I would recommend anybody going to DC to stay there
− Location.