Mukesh · India9
Oct 2026
“Will come back.”
+ Hotel is centrally located near main attraction of Beijing and well connected with metro. Best part is it is near to many good restaurants, fruit shop and convenience store. Didi and Taxi is easily available.
Rooms are well laid, clean and quiet. Room service is very quick and abundant drinking water you need not to buy from market. Unlike other hotels we never felt hot in night. Beds are comfortable. Airconditioned is perfect. They have laundry machine (3 numbers washing & 3 numbers drier and detergent is available).
Breakfast spread is good meeting dietary requirement of all tourist. Enough space to take care of large group of tourists coming through tour operators.
Concierge is very helpful. Specifically, Mr. Eric and day time staff.
− Dinner is not served to individuals who are not part of tour group. As individual you are deprived of the facility.
Reception (most of time) and concierge (particularly night and early hours) don't know English so difficult to get guidance. However, they do try their best to help you.
I used help of hotel to move around city on 1st day and got guide through hotel He was horrible. He spoiled my well researched travel plan. His main interest is I use his car and pay him 200 CNY for it. He hadn't shared any information about place. It seems he hardly knew about place and was a private taxi driver.
I request Hotel management and Eric not to assign John to others.
Sándor · Hungary10
Oct 2026
“An unforgettable stay in Beijing with exceptional hospitality and wonderful staff, especially Kevin Li, Wendy, and Cryst”
+ Excellent Hotel with Exceptionally Kind and Helpful Staff! ⭐⭐⭐⭐⭐
I had a wonderful experience during my stay at the Park Plaza Beijing hotel. The accommodation was comfortable, clean, and well-equipped.
I would especially like to highlight Kevin Li, Wendy, and Crystal from the reception team, who were incredibly kind, friendly, attentive, and helpful. They always had a positive attitude and genuinely went above and beyond to make my stay as pleasant as possible.
After checking out, they kindly stored my luggage for the entire day while I visited the Forbidden City and the Great Wall of China. When I returned in the evening, they even arranged for me to take a shower and change my clothes after a long day of sightseeing before heading to the airport. This was an exceptionally thoughtful gesture that I truly appreciated.
I would like to express my special thanks to Kevin Li, Wendy, and Crystal for their outstanding hospitality and kindness. It is people like them who make a hotel stay truly special and memorable.
I wholeheartedly recommend this hotel to anyone visiting Beijing, and I would definitely be happy to stay here again on my next visit!
− Nothing to complain about. Everything was excellent!
Bich · United States8
Oct 2026
+ The breakfast was good with many selections. We walked to Forbidden city easily.
The metro entrance was close since we used the hotel side door instead of front door.
− The laundry could be better.
