Carretera Cancun Playa del Carmen KM 45 Muchim 77710 Solidaridad Quintana Roo, Puerto Morelos, 77710 · Open map
Experiential 5-Star Resort: Nickelodeon Hotels & Resorts Riviera Maya is a vibrant 5-star resort designed to delight guests of all ages with playful surprises and top-notch amenities.
Family-Friendly Entertainment: The property features the 9-acre Nickelodeon Place and Aqua Nick, along with Club Nick for kids, ensuring endless fun and entertainment for the whole family.
Luxurious Dining and Relaxation: Indulge in a culinary journey at the 6 restaurants and bars, enjoy 24-hour in-room dining, relax on beach beds, and rejuvenate at the spa for the ultimate pampering experience.
Ready to experience a world of fun and luxury at Nickelodeon Hotels & Resorts Riviera Maya? Book your stay now for an unforgettable vacation!
Very kid-friendly with strong water park/pool offerings · Comfortable, attractive rooms with nice views · Clean rooms and friendly staff; guests felt safe · Punctual shuttle/transport and plentiful kids' activities
Many activities and conveniences incur extra charges (expensive add-ons and character breakfasts) · Food quality inconsistent; limited dinner options and room service failures · Some advertised amenities/events not available (wave pool, canceled shows) and character interactions less frequent than expected
2 nights · 1 room · 2 guests
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From guests who stayed, via our hotel data partner. Shown in the language they were written in.
“For the price, it wasn’t really worth it. I would stay somewhere else and still get access to aqua nick and actually be”
+ It was kid friendly. We did request for a crib, but never received it.
− We went to bed hungry we ordered room service twice and it never came and we were traveling with a two-year-old so she also went to bed, hungry even though this was all inclusive, and they refuse to even refund or a partial refund
“We had a great time celebrating our daughter’s 5th birthday, especially because she absolutely loves Paw Patrol! Seeing”
+ The hotel is truly designed with kids in mind, and it definitely delivers! The water park is great, the pools are wonderful, and there are plenty of fun activities and attractions for children. The view from our room was absolutely beautiful. There’s so much to do, and the kids had an amazing time. It’s a fantastic place for a fun-filled family vacation!
− The extra activities are ridiculously overpriced, especially considering how much you already pay to stay at the resort. The Paw Patrol Pajama Jam breakfast was around $140 per adult and $110 per child, which is outrageous. We also asked about getting a birthday cookie for our daughter, and they wanted $60! The food was also disappointing for the price. Even at the burger restaurant, the burgers were just okay, nothing special. The risotto we tried was dry and didn’t taste fresh. The beach was another disappointment, as it wasn’t particularly beautiful or enjoyable. I also expected Paw Patrol to have a much bigger presence throughout the resort, especially since it’s one of the main attractions for families. We had one meet-and-greet with Chase and Marshall, and another was supposed to feature Skye and Everest, but Everest never showed up. The evening show was good, but surprisingly, it didn’t include any Paw Patrol characters. For a resort that promotes the Paw Patrol experience so heavily, I expected more character interactions and entertainment included in the stay. Overall, considering the price, I expected much better value and a more immersive Paw Patrol experience.
“I would go back again and again at anyone with my kid. I had the best experience and enjoyed every second me and family”
+ Very clean, friendly staff, and i felt very safe especially with valuable things left in the rooms nothing was missing etc
− I wish the food was a bit more tasty for adults.