Beth · New Zealand1
Oct 2026
“DO NOT BOOK THIS PROPERTY – UNSANITARY CONDITIONS AND SERIOUS SAFETY CONCERNS”
+ Staff were friendly.
− My experience at this property was absolutely appalling, and I would strongly advise other travellers to think twice before booking.
The room had serious hygiene and maintenance issues, including rat droppings, cockroaches, no running hot water, a broken air conditioner, and a persistent damp smell. The doors did not properly close or lock, leaving the room exposed to the outside and causing me to feel unsafe during my stay.
These were not minor inconveniences or issues with personal preference. The conditions raised genuine concerns about cleanliness, basic facilities, and personal security. I did not feel comfortable or safe staying in the room, and the overall standard of the accommodation was completely unacceptable.
As a result, I left the property before completing my three-night stay. Despite the severity of these issues and the fact that I did not remain for the full booking, a refund was refused.
I understand that not every accommodation will be luxurious, but guests should reasonably expect a clean, secure room with functioning basic facilities. This property failed to meet those basic expectations.
I am extremely disappointed with both the condition of the accommodation and the outcome of the refund request. I would not recommend this property to anyone. If you value hygiene, basic comfort, and feeling safe where you sleep, I would strongly recommend looking elsewhere.
Alia · United Kingdom7
Oct 2026
“Different, a bit underwhelming”
+ All staff were really friendly and helpful. I really liked their cocktails.
The accommodation was different to what we have experienced elsewhere.
− It wasn't done to a good standard, poor finish. I wouldn't stay here again, I was hoping to do some stargazing, but due to it being cloudy at night, we didn't get to do that, there is no real other reason to stay here otherwise.
The bar/restaurant was open the first night we were there, but not the second, which didn't make much sense.
Sissi · Switzerland8
Sep 2026
+ Cool location something different
