Good to know
Check-in from 03:00 PM
Check-out by 12:00 PM
Reservations for 5 or more rooms may be subject to different policies and additional charges.
Photo identification and credit card are required upon check-in. All Special Requests are subject to availability and may incur additional charges.
The Environmental Sanitation Tax will be payable at the reception in Mexican pesos, at the rate of $83 MXN per night.
The property will charge the full amount of the stay for guests with an early departure.
Bachelor/bachelorette parties or similar parties are not permitted at the property.
Minors under 18 years of age are only allowed when accompanied by a parent or legal guardian.
Guests are required to show a valid ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The Elite Club rooms include the following extra benefits:
Superior room with premium front ocean view.
Exclusive welcome gift
Upgraded in-room liquor dispenser with premium brands
Upgraded Mini-bar with snacks and a bottle of wine
Enhanced room service
In-room aromatherapy
Preferred dining - specialty restaurant reservations via the RIU app
Exclusive restaurant for breakfast including a la carte options
Exclusive pool deck area with balinese beds and exclusive bar with premium branded drinks
Exclusive access to lounge bar with premium branded drinks
Priority check in area at reception and Elite wristband
Confirmed late check-out until 1pm, early check-in subject to availabilityGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
