What are the check-in and check-out times at Lotte Hotel Hanoi?

Check-in at Lotte Hotel Hanoi starts at 3:00 PM. Check-out is by 12:00 PM.

Where is Lotte Hotel Hanoi located?

Lotte Hotel Hanoi is at 54 Lieu Giai Street, Hanoi.

Is Lotte Hotel Hanoi a good hotel?

Guests rate Lotte Hotel Hanoi 9.8/10 (Superb) based on 1,384 reviews. It is a 5-star hotel.

What amenities does Lotte Hotel Hanoi offer?

Amenities at Lotte Hotel Hanoi include Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, and Fitness center.

What do guests like about Lotte Hotel Hanoi?

Guests often mention Modern facilities, Friendly staff, Great location, and Clean rooms.

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★★★★★

Lotte Hotel Hanoi

54 Lieu Giai Street, Hanoi · Open map

9.8Superb1384 reviews

1 / 71

Overview

Luxurious Accommodation with Modern Amenities

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility, and free parking on site. Guests enjoy free early check-in and late check-out.

Convenient Location and Nearby Attractions

This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre and 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive.

Exceptional Services and Dining Options

At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental, and tour arrangements. The in-house restaurant serves a delectable selection of local and Western dishes, with room service options available for guests’ convenience.

Book your stay at Lotte Hotel Hanoi for a luxurious and convenient experience.

Facilities

·Fitness facilities
·WiFi available
·Free WiFi
·Parking
·Free Parking
·Non-smoking rooms
·Air conditioning
·Fitness center
·Swimming pool
·24-hour front desk
·Restaurant
·Room service
·Business center
·Heating
·Family rooms
·Lift / Elevator
·Laundry
·Luggage storage

What guests say

Cleanliness9.8
Service10.0
Location10.0
Room Quality9.7
Amenities9.8
Value for Money9.7

Guests liked

Modern facilities · Friendly staff · Great location · Clean rooms

Could be better

Delayed check-in for one guest · Weak shower drainage in a tall building

Recent guest reviews

From guests who stayed, via our hotel data partner. Shown in the language they were written in.

Palash · Norway9
Oct 2026
“Modern, elevated hotel experience, good facilities and excellent food choice”
+ Excellent options for dinner at the lounge; helpful and pleasant staff
− No comments
Simon · United Kingdom9
Oct 2026
“My home in Hanoi”
+ From the collection at Hanoi airport to the delivery back 5 days later this was a masterclass in how hospitality should be. Stayed in a corner suite with access to the club lounge, and considering I could have had breakfast, lunch and dinner in the lounge at no additional cost it makes the Lotte Hotel good value. Put this next to an equivalent London / Paris / New York hotel the cost would have at least doubled.
− Nothing whatsoever
Jan, · South Africa8
Oct 2026
“5 star hotel in the centre of Hanoi with reasonable rates and professional service”
+ Perfect service from the Reception desk received from Jerry on arrival and departure. I stayed in Room 5413 from 4 - 7 October 2026. The room was spacious and comfortable with a big screen TV and a minibar. And not to forget the views on West Lake and the city from my room, the breakfast room om the 63rd floor and the afternoon and evening views from the open air bar and viewing area on the 65th floor - the Top of Hanoi. 🫠 I had a buffet breakfast each morning with a good selection of cold and warm dishes. Right next to the hotel is a modern shopping centre which includes a large supermarket. . The Concierge summoned a Grab taxi everytime I needed one to visit a nearby tourist attraction at a price of 2 - 4 USD per ride, which was extremely reasonable. What I value a lot, is the fact that I had peaceful sleeps every night withkut hearing traffic noise or noise coming from neighbouring rooms. This is a 5 star hodel with very reasonable rates. I RECOMMEND this hotel. And will stay there again when on a visit to Hanoi in future.
− Nothing

Questions about Lotte Hotel Hanoi

What are the check-in and check-out times at Lotte Hotel Hanoi?: Check-in at Lotte Hotel Hanoi starts at 3:00 PM. Check-out is by 12:00 PM.
Where is Lotte Hotel Hanoi located?: Lotte Hotel Hanoi is at 54 Lieu Giai Street, Hanoi.
Is Lotte Hotel Hanoi a good hotel?: Guests rate Lotte Hotel Hanoi 9.8/10 (Superb) based on 1,384 reviews. It is a 5-star hotel.
What amenities does Lotte Hotel Hanoi offer?: Amenities at Lotte Hotel Hanoi include Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning, and Fitness center.
What do guests like about Lotte Hotel Hanoi?: Guests often mention Modern facilities, Friendly staff, Great location, and Clean rooms.

2 nights · 1 room · 2 guests

Choose your room

Good to know

Check-in from 03:00 PM

Check-out by 12:00 PM

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry. Please note that maintenance work will be carried out and closed from first Monday of each month, the outdoor swimming pool heating system is typically operated only in Saturdays and Sundays, the operation schedule might be adjusted according to the actual weather conditions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Choose your room

2 nights · 1 room · 2 guests

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Sun, Nov 29 – Tue, Dec 1 · 1 room · 2 guestsChoose your room