Farancia · Indonesia10
Nov 2026
“everything about it. location, the room so nice and the bed soo comfy, me and my daughter enjoying so much our stay we w”
Rakesh · United Kingdom8
Nov 2026
“Great location and breakfast with amazing rooms and views. Highly recommend as a first time visitor.”
+ Breakfast was outstanding with so much variety, and our grand suite room had the most amazing views and was super spacious. Location is so easy with the two routes to the major malls of KLCC with Suria and Pavillion easily accessible through the skywalk tunnel and underground tunnel through the convention centre gets you to the Petronas Towers providing an escape from the rain. Staff were very helpful throughout our stay and in particular a big call out to Rachel in concierge who connected with our next destination hotel to check the weather updates as there were severe warnings. Clientele are business and families and everyone felt welcomed.
− Fruit options were minimal at breakfast and needs to be improved upon, and you are way too strict with closing everything by 10.30am. I had one staff member who actually took food away as I was reaching for food. It's not the service you expect of a 5* city hotel. Our room whilst was amazing from a space and view perspective, needs an upgrade on electronics with USB-C inputs and speakers from early 2000's still visible in the room and the TV channel choices were poor with no direct app integration to streaming platforms as you would expect of a modern day hotel. Swimming pool was cold and should be heated in my opinion. Service was non-existent at the pool.
Ashwin · Australia9
Nov 2026
+ Large spacious rooms with stunning city views. Overall modern contemporary hotel with a vibrant lobby and friendly staff. Location is handy to walk to Bukit Bintan and Jalan Ceylon areas. And not far from Petronas either.
− no complaints