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★★★★

citizenM San Francisco Union Square

72 Ellis Street, San Francisco, CA 94102 · Open map

9.0Superb4641 reviews
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Overview

Central Location in San Francisco
Located in the heart of San Francisco, citizenM San Francisco Union Square offers a convenient stay close to major attractions such as Moscone Center and Union Square.

Modern Amenities and Comfort
Experience comfort in every room with air-conditioning, flat-screen TV, and free toiletries. Relax in the shared lounge, stay connected with free WiFi, and enjoy a delicious meal at the on-site restaurant serving American cuisine.

Convenience at Your Fingertips
With a 24-hour front desk, business centre, and ironing service, your needs are always met promptly at citizenM San Francisco Union Square. Book now for a memorable stay in San Francisco!

Facilities

  • ·Fitness facilities
  • ·WiFi available
  • ·Free WiFi
  • ·Non-smoking rooms
  • ·Air conditioning
  • ·24-hour front desk
  • ·Restaurant
  • ·Business center
  • ·Heating
  • ·Lift / Elevator
  • ·Express check-in/check-out
  • ·Facilities for disabled guests
  • ·Ironing service
  • ·Non-smoking throughout
  • ·Private check-in/check-out
  • ·Shared lounge/TV area
  • ·Wheelchair accessible
  • ·Allergy-free room

What guests say

  • Cleanliness8.2
  • Service9.8
  • Location9.9
  • Room Quality8.0
  • Amenities8.6
  • Value for Money9.6
Guests liked

Excellent central location · Friendly, helpful staff · Modern and clean design · Comfortable bed and social areas (bar/lobby) · Good value for money · Convenient for transit and attractions · Efficient check-in/out reported · Breakfast available and generally good

Could be better

Rooms are small/tiny and have limited storage · Some cleanliness issues reported (dust, makeup on hair dryer, drain smell, older towels) · Pillows considered firm/hard by some guests · Food/service can be slow at times · In-room amenities issues for some (fridge not working, TV pairing problems) · Breakfast can be repetitive

Questions about citizenM San Francisco Union Square

How much does a night at citizenM San Francisco Union Square cost?
From USD 216 per night for Nov 29, 2026 – Dec 1, 2026 (2 nights, 1 room · 2 guests) at the Suitefair member price. The public price for the same stay is USD 238 per night. Taxes and fees included. Prices change with dates and availability.
What are the check-in and check-out times at citizenM San Francisco Union Square?
Check-in at citizenM San Francisco Union Square starts at 2:00 PM. Check-out is by 11:00 AM.
Where is citizenM San Francisco Union Square located?
citizenM San Francisco Union Square is at 72 Ellis Street, San Francisco, CA 94102.
Is citizenM San Francisco Union Square a good hotel?
Guests rate citizenM San Francisco Union Square 9/10 (Superb) based on 4,641 reviews. It is a 4-star hotel.
What amenities does citizenM San Francisco Union Square offer?
Amenities at citizenM San Francisco Union Square include Fitness facilities, WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Restaurant, and Business center.
What do guests like about citizenM San Francisco Union Square?
Guests often mention Excellent central location, Friendly, helpful staff, Modern and clean design, Comfortable bed and social areas (bar/lobby), and Good value for money.

Choose your room

2 nights · 1 room · 2 guests

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Room 1 King Bed

    • Room only
      Non-refundable
      This rate can't be cancelled or changed, and payment is not refunded.
      Public rate: $475Save $44
      $431.92
      Taxes and fees included
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    • Room only
      ✓ Free cancellation until Nov 16
      Cancel before Nov 16 03:22 (GMT) at no cost. After that, the cancellation fee is $469.93.
      Public rate: $515Save $45
      $469.94
      Taxes and fees included
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      • Room only
        ✓ Free cancellation until Nov 26
        Cancel before Nov 26 21:59 (GMT) at no cost. After that, the cancellation fee is $478.98.
        Public rate: $527Save $48
        $478.98
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      • Room only
        ✓ Free cancellation until Nov 17
        Cancel before Nov 17 02:00 (GMT) at no cost. After that, the cancellation fee is $149.48.
        Public rate: $546Save $47
        $498.29
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      • Room only
        ✓ Free cancellation until Nov 24
        Cancel before Nov 24 10:00 (GMT) at no cost. After that, the cancellation fee is $532.00.
        Public rate: $583Save $51
        $532.00
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      • Breakfast included
        Non-refundable
        This rate can't be cancelled or changed, and payment is not refunded.
        Public rate: $586Save $54
        $532.44
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      • Room only
        ✓ Free cancellation until Nov 27
        Cancel before Nov 27 18:00 (GMT) at no cost. After that, the cancellation fee is $565.85.
        Public rate: $620Save $54
        $565.85
        Taxes and fees included
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    Double room. one bed.

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        Public rate: $483Save $42
        $441.19
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      • Room only
        ✓ Free cancellation until Nov 26
        Cancel before Nov 26 08:00 (GMT) at no cost. After that, the cancellation fee is $489.24.
        Public rate: $536Save $47
        $489.24
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      • Show 1 more rate
        • Breakfast included
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          Public rate: $596Save $52
          $543.85
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      Double room (full double bed) (king size bed)

        • Room only
          ✓ Free cancellation until Nov 16
          Cancel before Nov 16 06:22 (GMT) at no cost. After that, the cancellation fee is $443.94.
          Public rate: $486Save $42
          $443.94
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        • Room only
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          Public rate: $497Save $43
          $453.64
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          • Room only
            ✓ Free cancellation until Nov 25
            Cancel before Nov 25 10:00 (GMT) at no cost. After that, the cancellation fee is $504.05.
            Public rate: $552Save $48
            $504.05
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          • Breakfast included
            ✓ Free cancellation until Nov 16
            Cancel before Nov 16 06:22 (GMT) at no cost. After that, the cancellation fee is $546.02.
            Public rate: $598Save $52
            $546.02
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          • Breakfast included
            Non-refundable
            This rate can't be cancelled or changed, and payment is not refunded.
            Public rate: $613Save $53
            $559.92
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        ROOM, KING BED

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            Public rate: $490Save $43
            $447.10
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          • Room only
            ✓ Free cancellation until Nov 27
            Cancel before Nov 27 16:59 (GMT) at no cost. After that, the cancellation fee is $495.78.
            Public rate: $543Save $47
            $495.78
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          Guest Room, 1 King

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              This rate can't be cancelled or changed, and payment is not refunded.
              Public rate: $534Save $46
              $487.79
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            • Room only
              ✓ Free cancellation until Nov 26
              Cancel before Nov 26 00:00 (GMT) at no cost. After that, the cancellation fee is $509.28.
              Public rate: $558Save $49
              $509.28
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              • Room only
                ✓ Free cancellation until Nov 27
                Cancel before Nov 27 10:00 (GMT) at no cost. After that, the cancellation fee is $540.93.
                Public rate: $592Save $52
                $540.92
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              • Room only
                ✓ Free cancellation until Nov 24
                Cancel before Nov 24 06:00 (GMT) at no cost. After that, the cancellation fee is $168.77.
                Public rate: $616Save $54
                $562.60
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            Show all 11 room types

            Guest room, 1 King, High floor

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                Public rate: $565Save $49
                $515.59
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              • Room only
                ✓ Free cancellation until Nov 26
                Cancel before Nov 26 00:00 (GMT) at no cost. After that, the cancellation fee is $538.84.
                Public rate: $590Save $51
                $538.84
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              • Show 1 more rate
                • Room only
                  ✓ Free cancellation until Nov 27
                  Cancel before Nov 27 10:00 (GMT) at no cost. After that, the cancellation fee is $572.34.
                  Public rate: $627Save $55
                  $572.34
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              1 King Bed Room

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                  ✓ Free cancellation until Nov 23
                  Cancel before Nov 23 10:00 (GMT) at no cost. After that, the cancellation fee is $517.36.
                  Public rate: $567Save $49
                  $517.36
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                GUEST ROOM, KING BED

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                    Public rate: $589Save $51
                    $538.00
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                  Room, 1 King Bed (High Floor)

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                      This rate can't be cancelled or changed, and payment is not refunded.
                      Public rate: $591Save $51
                      $539.34
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                    • Room only
                      ✓ Free cancellation until Nov 26
                      Cancel before Nov 26 21:59 (GMT) at no cost. After that, the cancellation fee is $557.02.
                      Public rate: $613Save $56
                      $557.02
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                    Double room. City view, one bed.

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                        Public rate: $614Save $53
                        $560.21
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                      GUEST ROOM, KING BED, HIGH FLOOR

                        • Room only
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                          Public rate: $623Save $54
                          $568.63
                          Taxes and fees included
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                        Sun, Nov 29 – Tue, Dec 1 · 1 room · 2 guestsChoose your room