Katarzyna · United Kingdom4
Oct 2026
“Avoid”
+ The nature around.
Towels (if you get them)
− The list is long and will leave the full review but in short;
Most of the staff are looking not happy and difficult
Hard to arrange anything
Missing towels
Smell in the room
Poor buffet
Ezra · United Kingdom6
Oct 2026
“Great facilities and a few wonderful staff, but we were treated unfairly by others for being a same-sex couple.”
+ The pool, drinks and entertainment were great, and all six restaurants were good.
To the six staff who welcomed us: thank you all for your kindness. Thank you for seeing us as human beings and not judging us for who we love. You saw us for who we are: people, and guests. Thank you for the memories you gave us. I haven't forgotten a single one of you, because a good person always has a place in my heart.
− Service was poor at times. Staff didn't come over to offer us even basic things like water, we waited longer than other guests for food, and we were served with little respect. Room service also took longer than stated.
One member of guest services was helpful over text, but his attitude changed after he saw we were a same-sex couple. I went to guest services to ask for the manager, as his face is the profile picture on the resort's Booking.com WhatsApp contact and I assumed he was in charge. He showed little respect and told me to "sit, lady," then sent us to the front desk. The front desk staff sent us straight back, and when we returned he had disappeared. He made no effort to help. Afterwards he stared at us in an intimidating way whenever he saw us, and he laughed as we walked past on the last occasion.
I shouldn't have to complain to be treated fairly, especially as I paid for a premium room. We also had problems with room changes, which were thankfully resolved.
נתלי · Israel8
Oct 2026
“חוסה עשה לנו את כל הנופש!!! אין לי מילים להסביר איך ברגע שחוסה החל לתת לנו שירות הכל על בכמה רמות! לכן חזרנו פעם שניה לא”
+ ריזורט מהמם ומפנק! החדרים יפים ונעימים במיוחד הקרקע.
כל אנשי הצוות היו אדיבים מאוד
הריזורט נמצא על הים ויש פינוקים של קוקטיילים ומשקאות בבריכה
צוות בידור שמרים את האווירה!
חדרי אוכל מלאים בכל טוב ונקיים מאוד
− צ׳ק אין לקח זמן רב ונדרשת סבלנות רבה
בחדר הראשון שהיינו המזגן לא עבד ועד שהתייחסו אלינו לקח זמן אבל לאחר מכן שידרגו אותנו לסוויטה עם בריכה ומאז היה מושלם