Hannah · United States5
Nov 2026
“Great stay, couldn't stand AI support”
+ Excellent breakfast!!! staff was fabulous. Great view. Great location.
− AI agents were terrible. You call room service- AI. you call the hotel- AI then routed to call center. I'm paying $600 a night for a room- never again. Wouldn't even do that for $200 a night. I'd rather stay at the Chelsea Savoy for $200 that had hair in the bathroom and lukewarm water- but agents at the desk. And bigger rooms.
Pedro · United States5
Nov 2026
“Outrageous price for tiny and uncomfortable room.”
+ Great location.
− Tiny room. Nowhere to open our suitcases. Very uncomfortable pseudo-furniture. Bathroom with no privacy and no way to shower without waking up my wife: the noise and light. Totally overpriced.
Carmen · United States7
Nov 2026
“Comfy beds, friendly staff, and a very young, stylish, hipster vibe.”
+ Location was great. Decor and overall aesthetics were very nice, young, and stylish. Beds were super comfy. Room was clean. Staff was friendly. Especially concierge during check in.
− The decor in the room was very stylish however, quite masculine with sharp corners, cold materials, and lacked a certain coziness. The shower leaked due to a missing gasket on the shower door. They fixed it promptly but it still created substantial leaking throughout the bathroom. Small shower for a person with wide arm span. Tall, but very narrow.