
Bungalow(1 Queen Bed)
- 27 m²
- 2 × 双人床, 1 × Queen bed
- 可住 4 人
复古风格的小屋和套房
欢迎来到威基基的Surfjack酒店与游泳俱乐部,踏入充满复古魅力的世界。每间小屋和套房均精心设计,配有手工打造的家具、定制瓷砖浴室地面和独特的艺术作品。您可以享受现代化的设施,包括无线音响、报警系统和私人阳台,为您带来独特的体验。
泳池旁的娱乐和美食
在户外泳池旁放松身心,或在游泳俱乐部参与丰富多彩的文化活动。租用一个私密的凉亭,尽享最终奢华体验。Mahina & Sun餐厅提供由当地农民提供的新鲜有机菜肴,让您的味蕾大快朵颐。在这个生机盎然的氛围中,品尝精致的鸡尾酒和独特的咖啡混合饮品。
优越的地理位置和周边景点
Surfjack酒店距离威基基海滩和钻石头州立纪念碑仅几分钟的路程,是探索城市的理想基地。您可以轻松步行到附近的购物、美食和艺术区,感受当地文化的魅力。
现在就预订您的Surfjack酒店与游泳俱乐部之行,领略难忘的夏威夷假期!
Friendly staff · Great location · Comfortable amenities · Positive atmosphere
Cleanliness issues · Room wear and tear · Some unhelpful staff
2 晚 · 1 间 · 2 位住客
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来自入住过的客人,由我们的酒店数据合作方提供,按原文语言显示。
“Very disappointing stay. Great location, but poor cleanliness, unacceptable service and no concern for guests. We would”
+ The only positive aspects of this hotel were its location and the availability of water refill facilities, which allowed us to refill our own bottles. Unfortunately, these were the only things we appreciated about our stay, and they were nowhere near enough to compensate for the poor service, lack of cleanliness and overall disappointing experience.
− Unfortunately, our experience at this hotel was extremely disappointing and far below our expectations. The housekeeping service was unacceptable. The bedsheets were not changed, the floor was not cleaned, and the room looked exactly the same after the supposed cleaning. The staff simply made the bed and changed the towels. The bathroom countertop remained dirty, used tissues and rubbish were left where they were, and even the rubbish bag we placed outside our door was not collected. On top of this, there was a serious problem with the hot water: it took approximately 40 minutes for the water to heat up enough to take a shower, which is completely unacceptable. The elevator was also out of order for one day during our stay. What made the experience even worse was the lack of concern from reception. We felt that our complaints were not taken seriously and that nobody genuinely cared about resolving the problems. We did not expect luxury, but we did expect basic cleanliness, functioning facilities, and a reasonable level of customer service. Unfortunately, even these basic expectations were not met. The experience was so disappointing that we requested an early check-out. The hotel agreed to let us leave early and told us that we would receive a refund for the two unused nights. However, despite this agreement, we have still not received any refund. The hotel also instructed us to contact Booking.com to arrange the refund, but has failed to respond to Booking.com or provide any clarification regarding the situation. We were left having to chase the matter ourselves, with no resolution and no money returned. To make matters worse, the hotel showed no real concern about the refund or the return of our money. Their attitude throughout this process only reinforced our disappointment and frustration. Overall, this was one of the worst hotel experiences we have ever had.
“Sehr angenehmer Aufenthalt,”
+ Sehr stylisches Hotel, entspanntes Ambiente, sehr freundliches Personal, zentrale Lage. Trotz der super Lage war unser Zimmer sehr ruhig und wir konnten gut schlafen. Wasser ganztägig und Kaffee bis 10:00 Uhr kostenlos.
− Das Bett war etwas klein für 2 Personen (1,40m).
“Loved the chill space!”
+ Location was great. Minutes away from beaches and restaurants. Loved seeing dogs around and meeting Jack the hotel dog!
− There was no gym.