penelope · 葡萄牙10
2026年10月
“Outstanding”
+ Outstanding on every level
Jose · 葡萄牙10
2026年10月
+ As far as location is concerned its unbelievable.
Everything was exceptional, staff, food and the Spa facilities
Róbert · 匈牙利7
2026年10月
“This place is definitely worth visiting for the food”
+ A beautiful hotel with a fantastic restaurant.
− I have travelled all over the world and stayed in numerous five-star hotels, but I have never experienced anything like this.
When I checked in, the soap dispenser in the shower was completely empty. I had to complain several times before someone finally brought some soap, several hours after my arrival. This is simply unacceptable for a five-star hotel.
To make matters worse, the outside temperature was only 11–12°C in the evening, yet the room had been cooled down to an extremely uncomfortable 18–19°C by the air conditioning.
Despite asking for assistance, it was impossible to heat the room. It was so cold that I might as well have slept outside… This is absolutely not the level of comfort, service or attention to detail I expect from a five-star hotel. A truly disappointing experience.
