住客喜欢
Excellent central location near Walk of Fame, Hollywood Bowl and metro · Friendly, efficient staff and smooth check-in with occasional upgrades · Spacious, comfortable rooms and good views (upgraded suites reported) · Nice pool area and hotel restaurant · Convenient proximity to tours and attractions
有待改进
Cleanliness issues reported (dirty coffee machine, worn bathroom fixtures) · Parking is costly/difficult (mall parking fees) and deposit/payment issues mentioned · Breakfast not always included / described as expensive · Isolated reports of uncooperative staff and extra charges on arrival · No shuttle from Burbank; some room layout/TV placement complaints