
Zen Grand Suite
- 110 m²
- 1 × 特大双人床 (超级特大号)
- 可住 4 人
Carretera Cancun Tulum Km 62, Playa del Carmen, 77710 · 打开地图
奢华的热带度假胜地
坐落于迷人的玛雅里维埃拉,格兰维拉斯酒店提供一个自然美景与优雅并存的避世天堂,俯瞰加勒比海的碧蓝海面。
美食盛宴与身心养生
尽情品味我们才华横溢的厨师们精心创作的美味佳肴,并在SE Spa体验古老养生传统灵感下的身心恢复仪式。
家庭欢乐与浪漫时光
与亲人一同创造难忘的回忆,参与各种刺激的活动,同时在格兰维拉斯玛雅里维埃拉酒店的梦幻环境中,与伴侣共享亲密时刻。
立即预订您的住宿,体验格兰维拉斯玛雅里维埃拉酒店完美融合的奢华与放松。
Exceptional service · Great family activities
Teens club congestion
2 晚 · 1 间 · 2 位住客
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来自入住过的客人,由我们的酒店数据合作方提供,按原文语言显示。
“Very relaxing and peaceful”
+ Beautiful luxury resort. Loved our ocean view suite. Pool area and quality of food in restaurants excellent. Service very good
− Hotel was quite quiet when we visited . Off season l made it lack a bit of atmosphere. Eg restaurants very quiet.
“The BEST experience ever!”
+ Grand Velas Resort is sooo beautiful! From the moment we got there the staff treated us like royalty! Our personal concierge Leonardo was amazing! He was always replying to my messages right away, booking us spa appointments. Sending us daily calendar for activities! My kids traveled with thier stuffies and every time they cleaned our room they set up the stuffies in fun different ways. The last day he surprised them with a Grand Velas monkey stuffed animal with a chef uniform. My kids loved that gift! We had the best experience! We stayed at the Zen lobby and that lobby is beautiful! All the staff all over the place were so nice. My kids loved the teen and kids club! The pools are phenomenal. The restaurants were perfect! There is so much to say! I would recommend a stay here! Thank you everybody at Grand Velas and especially our personal concierge Leonardo!
“Once in a lifetime!”
+ My husband and I visited in June 2026 on a business trip. Upon arrival my Concierge Raul Gomez Gutierrez made sure we were welcome and all if our luggage was secured to our room. This gave us time to look around. Day 2 we ventured to the pool deck at the Zen where Angel and Johnny took amazing care to see to every need. Going above and beyond exceptional service! Providing iced beverages, cool towels and face mists. They even managed to get us special frozen non alcoholic mango drinks from the bar! These 2 men worked very hard and were extremely busy, they had smiles and warm greetings delivered with respect to us and everyone else we witnessed. Our room attendants to which I didn't get their names were AMAZING! These ladies catered to every request from bath bombs to chocolates. Simply superb service. One night an attendant drew a bubble bath with roses! I was so surprised and blessed by her! Concierge Raul even surprised us with a special treat of strawberries and champagne. I knew at any moment if there was a need our Concierge would take care of it. He took every call from me and assisted without fail. He scheduled all of our dinners and spa treatments, reminded me of my schedule so no reservations were missed. The dinner at Lucca was wonderful. My husband doesn't like anything out of the ordinary so I ate everything and he watched me enjoy myself. Our waiter Juan Bautista and Oliver were patient with him and even told him they learned a new lesson on "happy wife happy life". Juan introduced me to a non alcoholic Moscato, I really enjoyed. He even treated me to all.of.the desserts. Damian the manager checked on us as we spoke of how wonderful the experience had been. Diana the hostess made sure we had pictures. Our spa treatments were relaxing and exciting. Rosario is a perfect massage therapist. The water therapy is simply amazing and Kenneth enjoyed that immensely. Thank you all for your exceptional service and your warm and caring hearts. We love you all! Kenneth and Tamrah Ruth I want to Thank everyone! I know I will for get names. Luz , lady that pool was busy and so were you. Thank you for taking care of us. You are amazing! To the staff at the Chakra, well done. The hostess took our pictures whenever we asked. The waiters were wonderful! I could go on and on about our experience. All I can say is this is a MUST GO on your list of trips. You will experience nothing like ever before.