
Deluxe Room
- 28 m²
- 1 × Queen bed
- 可住 2 人
- 不含早餐不可取消预订后不能取消或修改,款项不退。公开价:预订
US$411省 US$32US$378.96含到店支付的税费 US$44.68
中央棕榈泉奢华成人专属酒店与水疗中心
全方位水疗服务与泳池边的放松体验
在全方位的水疗中心享受按摩,或者在泳池旁的热水浴缸中放松身心。户外的壁炉为您的放松体验增添了一丝优雅。
便利设施与周边景点
每天早晨享用免费欧式早餐,并利用酒店提供的免费停车服务。安德烈亚酒店与水疗中心拥有便捷的交通,方便前往购物、餐饮和24小时开放的赌场,完美融合了便利与娱乐。
现在就预订安德烈亚酒店与水疗中心,体验棕榈泉中的终极奢华与放松!
Welcoming staff · Beautiful property · Great location
Noise from surroundings · Breakfast options could improve
2 晚 · 1 间 · 2 位住客
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来自入住过的客人,由我们的酒店数据合作方提供,按原文语言显示。
“Beautiful hotel, horrible experience. Disappointed.”
+ **Beautiful Hotel, Terrible Guest Experience** We were really disappointed with our stay. The location is excellent, and the hotel itself is beautiful, clean, and well-maintained. Almost every staff member we encountered was friendly and helpful. Unfortunately, one person managed to completely overshadow all of that: Karl. Karl seemed determined to micromanage our entire experience, particularly around the pool. No outside food or beverages. No floaties in the pool. And, apparently, guests are not allowed to move the umbrellas—even when the temperature is 112 degrees and you're simply trying to create some shade. During the off-season, when the pool area was far from crowded, it was especially difficult to understand why the umbrellas were apparently there for decoration rather than shade. Karl would literally come out of his office if he saw you holding food or a drink while walking through the pool area. At one point, we were leaving to go to dinner with an unopened bottle of wine in our possession. We stopped briefly to talk to friends who were still in the pool, and Karl came out of his office to tell us we had to leave the pool area. When we questioned the reasoning, his response was essentially a grin, a shrug, and repeated variations of “That’s the rules.” To be clear, the rules themselves are not the problem. Hotels are entitled to have rules, and guests should respect reasonable policies. The problem was HOW Karl chose to enforce them. His constant monitoring and condescending manner made us feel less like paying guests and more like children being watched for misbehavior. A beautiful hotel with a great location and otherwise wonderful staff should be a place where guests feel welcome. Instead, our experience was overshadowed by one manager who seemed far more interested in enforcing every minor rule than in making guests feel comfortable. Fortunately, there are plenty of other hotels in Palm Springs. Based on this experience, we will never stay here again. Apparently, Karl doesn't believe in repeat customers.
“Hotel nel cuore di Palm springs a due passi dalla via principale. Ragazzi alla reception super disponibili e accoglienti”
+ Bella struttura con piscina. Camera accogliente e dotata di alcune chicche particolari. Ragazzi alla reception sorridenti e molto gentili.
− La colazione. Una struttura così bella non può non avere una colazione a buffet.
“Comfortable stay but little overprice for that breakfast”
+ Clean, good location, nice staff , well decorated
− The breakfast is unsatisfactory, consisting solely of cold prepared food boxes. They should offer some hot dishes. The price they ask for during this low season heatwave is somewhat excessive.