좋았던 점
Animal/unique location views (koalas, kangaroos) · Excellent, friendly and attentive staff · Lovely, comfortable and well-decorated rooms · Access to the zoo and included tours · Good breakfast and restaurant experiences · Stunning city and enclosure views · Cleanliness and attention to detail · Family-friendly activities and experiences
아쉬운 점
High bar/pricing and perception of being overpriced · Breakfast service can be chaotic with large groups/children · Occasional small room/layout issues (coffee/fridge placement) · No complimentary bottled water supplied · Room service menu limited/coffee could be improved · Isolated incidents (e.g., lift not working, waits for airport transport)