빈티지 감성 가득한 Bungalow와 스위트
와이키키 서프잭 호텔 & 스윔 클럽에서 복고풍 매력에 흠뻑 빠져보세요. 모든 Bungalow와 스위트는 수공예 가구, 맞춤형 타일 바닥, 개성 넘치는 예술 작품으로 세심하게 디자인되었습니다. 무선 스피커, 알람 시스템, 개인 발코니 등 현대적인 편의 시설을 갖춰 더욱 특별한 경험을 선사합니다.
수영장 옆 즐거움과 맛있는 요리
야외 수영장에서 휴식을 취하거나 스윔 클럽에서 다양한 문화 활동을 즐겨보세요. 럭셔리한 경험을 위해 프라이빗 카바나를 빌릴 수도 있습니다. 현지 농장에서 공수한 유기농 식재료로 만든 Mahina & Sun's 레스토랑에서 미각을 만족시켜 보세요. 활기 넘치는 분위기 속에서 특별한 칵테일과 고급 커피를 음미하며 시간을 보내실 수 있습니다.
최고의 위치와 주변 명소
와이키키 해변과 다이아몬드 헤드 주립 기념 공원에서 불과 몇 분 거리에 위치한 서프잭은 도시를 탐험하기에 완벽한 거점입니다. 도보 거리에 쇼핑, 다이닝, 예술 지구 등 현지 문화에 흠뻑 빠져보세요.
서프잭 호텔 & 스윔 클럽에서 잊지 못할 하와이 휴가를 예약하세요!
Friendly staff · Great location · Comfortable amenities · Positive atmosphere
Cleanliness issues · Room wear and tear · Some unhelpful staff
2박 · 객실 1개 · 2명
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실제 투숙한 고객의 후기로, 호텔 데이터 파트너가 제공해요. 작성된 언어 그대로 보여 드려요.
“Very disappointing stay. Great location, but poor cleanliness, unacceptable service and no concern for guests. We would”
+ The only positive aspects of this hotel were its location and the availability of water refill facilities, which allowed us to refill our own bottles. Unfortunately, these were the only things we appreciated about our stay, and they were nowhere near enough to compensate for the poor service, lack of cleanliness and overall disappointing experience.
− Unfortunately, our experience at this hotel was extremely disappointing and far below our expectations. The housekeeping service was unacceptable. The bedsheets were not changed, the floor was not cleaned, and the room looked exactly the same after the supposed cleaning. The staff simply made the bed and changed the towels. The bathroom countertop remained dirty, used tissues and rubbish were left where they were, and even the rubbish bag we placed outside our door was not collected. On top of this, there was a serious problem with the hot water: it took approximately 40 minutes for the water to heat up enough to take a shower, which is completely unacceptable. The elevator was also out of order for one day during our stay. What made the experience even worse was the lack of concern from reception. We felt that our complaints were not taken seriously and that nobody genuinely cared about resolving the problems. We did not expect luxury, but we did expect basic cleanliness, functioning facilities, and a reasonable level of customer service. Unfortunately, even these basic expectations were not met. The experience was so disappointing that we requested an early check-out. The hotel agreed to let us leave early and told us that we would receive a refund for the two unused nights. However, despite this agreement, we have still not received any refund. The hotel also instructed us to contact Booking.com to arrange the refund, but has failed to respond to Booking.com or provide any clarification regarding the situation. We were left having to chase the matter ourselves, with no resolution and no money returned. To make matters worse, the hotel showed no real concern about the refund or the return of our money. Their attitude throughout this process only reinforced our disappointment and frustration. Overall, this was one of the worst hotel experiences we have ever had.
“Sehr angenehmer Aufenthalt,”
+ Sehr stylisches Hotel, entspanntes Ambiente, sehr freundliches Personal, zentrale Lage. Trotz der super Lage war unser Zimmer sehr ruhig und wir konnten gut schlafen. Wasser ganztägig und Kaffee bis 10:00 Uhr kostenlos.
− Das Bett war etwas klein für 2 Personen (1,40m).
“Loved the chill space!”
+ Location was great. Minutes away from beaches and restaurants. Loved seeing dogs around and meeting Jack the hotel dog!
− There was no gym.