좋았던 점
Excellent, friendly and accommodating staff · Prime central location (near Millennium Park / Art Institute) · Comfortable beds and attractive rooms with great views · Architectural character and historic building · Good on-site restaurant and in-room coffee
아쉬운 점
Carpets reported as not clean and problematic for allergies · No breakfast offered in some stays or breakfast start time considered late · Amenity fee criticized and some amenities (gym) in poor condition · Occasional room maintenance issues (tub, sagging bed, cigarette smell)