Roderick · 영국9
2026년 10월
“Short stroll to main part of town”
+ Check in was easy and baggage was delivered to our room quickly. Parking a little expensive but to have the vehicle in undeground heated space was beneficial.
The room was decent size with pleasant view and very comfortable.
All staff we had contact with we friendly and efficient.
− Nothing - all was good thanks.
Marcey · 캐나다5
2026년 10월
+ Comfortable rooms, nice pool.
− Was told at check in we were only paying for parking and resort fee was already covered. Checked out with a different person, who told us there was also a resort fee (we had no use for the resort package either)
Ellen · 오스트레일리아9
2026년 10월
“Spacious, clean and cozy base to explore Banff!”
+ Loved the cozy atmosphere and helpful, welcoming staff. Our room was very spacious with plenty of room for the cot supplied by the hotel, which was perfect traveling with a baby. They also supplied a baby seat! The room had a lovely fireplace, a massive bathroom, and beautiful views. Everything was extremely clean, and daily housekeeping did an amazing job. Reception also gave us restaurant coupons, which was a really nice touch!
− Constant static electricity — every door handle and lift button zapped us repeatedly (plastic or rubber caps would really help!). There is no guest laundry on-site, so you have to make the trip into town for a coin laundry which is a real pain. The hotel is about a 15-minute walk from the main center of Banff, though the scenic views make the walk much nicer. The hotel provides free bus passes, but buses are infrequent and it’s easier just to walk. Lastly, I was really hoping to try the Saskatoon Berry Pie at the restaurant, but it was unavailable every time I asked over a couple of days.
