좋았던 점
Exceptional, friendly and attentive staff (butlers highlighted) · Beautiful historic architecture, gardens and large central courtyard · Outstanding food and beverage options (Long Bar, Indian restaurant) · Luxurious, well-detailed rooms and interiors · Convenient facilities and excellent location
아쉬운 점
Value concerns—perceived as expensive; one guest charged $500 for bringing a cigar · Check-out / billing issues left a negative impression for some guests · No designated area to relax after check-out mentioned · Some rooms described as quite dark (personal preference) · Staff can sometimes be 'too helpful' / overbearing according to one review