Karelle · France9
sept. 2026
“INCREDIBLE”
+ Our stay in Tulum truly would not have been the same without the invaluable help of Enrique, Daniel and Fernando. Whenever we had a question, a small issue, or a specific need, they always managed to find a solution that was perfectly adapted to us, with so much kindness, attention, and professionalism. Their support really made all the difference.
We had such a magical experience at this hotel. We don’t want to say too much and spoil the surprise for future guests, but we were genuinely impressed by everything — the place, the atmosphere, the thoughtful details, and above all, the incredible hospitality. Everything seems to be designed to make your stay truly special, and that’s exactly how we felt.
And of course, we have to mention Petronillo, the adorable hotel cat and unofficial mascot! He welcomed us with so much love and added an extra touch of warmth and charm to our stay. 🐈⬛
We left with so many beautiful memories and, honestly, we already miss it. This was a truly unforgettable experience, and we would recommend this hotel without hesitation.
Charlotte · Belgique9
août 2026
“Calme, reposant et très belle décoration”
+ Très bel hôtel, très bon accueil, grande chambre magnifique avec double terrasse et endroit très calme
− Rien. S’il faut vraiment dire quelque chose, un peu décentré peut être mais sinon top !
Gaëlle · France10
août 2026
“Merveilleux”
+ La décoration très belle de l'hôtel, les 2 piscines, la réactivité du service de réception, la propreté de la chambre et des espaces communs, la nourriture. Tout 😊
− Rien nous avons tout aimé