Un Oasis Éblouissant 5 Étoiles
Hébergements Luxueux
Laissez-vous tenter par des chambres d'hôtes modernes au Ritz-Carlton, Kapalua, dotées d'une connexion Internet haut débit, de téléviseurs à écran plat et d'une élégante décoration inspirée des îles. Certaines chambres sont même équipées d'une cuisine pour plus de commodité et de confort.
Sérénité au Spa
Détendez-vous au Spa du Ritz-Carlton, Kapalua, qui propose toute une gamme de soins revigorants inspirés des traditions hawaïennes. Restez en forme au centre de remise en forme ou détendez-vous au bord de la piscine extérieure après une journée de détente.
Délices Culinaires
Dégustez une cuisine hawaïenne raffinée au Banyan Tree ou sirotez des cocktails élaborés au Alaloa Lounge. Pour une petite pause, le Kai Cafe propose des plats frais et biologiques. Avec une navette vers les attractions à proximité, votre séjour au Ritz-Carlton promet à la fois luxe et commodité.
Réservez dès maintenant pour vivre l'apogée du luxe au Ritz-Carlton, Kapalua.
Ne manquez aucun détail, ils sont importants.
Great service · Excellent location · Wide range of amenities
Cleanliness issues · Mixed reviews on food quality
2 nuits · 1 chambre · 2 voyageurs
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De clients ayant séjourné, via notre partenaire de données hôtelières. Affichés dans leur langue d'origine.
+ המתקנים והסטייל של המלון. הבריכות והטיפוח של גינת החוץ- luxury לגמרי. וצוות הvalet מדהימים ואדיבים וג׳נטלמנים!
− לא היה ריח כזה נקי למצעים והרגיש שהניקיון לא 10/10.
“Very Dissapointing Experience”
+ We just got back from our summer family vacation to Maui. After reveiwing many different options we settled on the Ritz as we were looking for a luxury experience. Let's get the good things out of the way first. The Accomidations (2 Bedroom Suite) was very nice and large. It was perfect for our family of 4. The location of the resort in Kapula, beautifful all the way around natural beauty. Some what seculded but in a good way. No for all the dissapointing areas. Over all this resort is old and really starting to show its age. But beyond that it was really the lack of service, quality and attention to detial. This is not at the level of any other Ritz we have stayed at and we have stayed a several. Food quality accross the board was average at best, at the pool, breakfast buffett, burger shack, Banyan Tree. Nothing was great it was all so very average or worse (ceaser salad at the pool was terrible). Now as for service, outside of the Valet Stand and Housekeeping. Service was bad or did not exisit. For example there is no pool attendents. They have a large stand that is focused on trying to sell you Maui Jim sunglasses, crazy and overall the pool deck was terrible for finding any real shade. They have fixed to the ground permanent thatched umbrellas that are way to few and far between. The beautiful beach on the property is a bit of a walk but we knew that going in, not a big deal but there is no chair service provided by the hotel. There is yet another stand that is selling rentals that you must pay additional for. At the rates we are paying I still need to pay an aditional $60 + tip/a day to get a lunge chair and umbrella at the beach, just crazy. We primarily chose this hotel because it was a Rtiz and it had a 2 bed/2 bath suite. I would not recomend this hotel to anyone looking for a luxury resort and overall this property needs a major renovation. How this hotel has the rating on here it does I think speaks to how long this resort has been around. Maybe 10 or 20 years ago it was worth it but not any more. I would recomend to TripAdvisor to add a feature where you can see average ratings over a shorter period of time (5 or 10 years) as I think the early years of this property are doing the heavy lifing on its ratings. It definantly fooled me. The truth is the Ritz Kapalua is an older and very average resort but with a 4/5* price tag.
“Fake Beach Resort.”
+ THIS IS NOT A BEACH RESORT! How can you call a hotel a beach resort if there is absolutely ZERO beach service. The only thing in that beach is the option to spend $85 for two chairs and an umbrella. At a Ritz! Shameful! So we would have to spend over $200 for 5 of us. Outrageous! Why would I go to Maui and sit at a pool? The concierge had nothing to say about the beach at all. Also shameful. The grounds are very nice and the staff was really great! The lobby bar was great too with some live music. Can you believe a massive Ritz wouldn’t have room service past 9 or 10pm? Especially when they tell you in advance that if you have a late flight you better find something to eat on your way. Crazy! The hallways were a mess. Plates of food, room service dishes etc. We saw the same plate of apples for at least two straight days. I would def think about finding a true beach resort. This wasn’t it.