Isma · Canada4
août 2026
+ La propreté,le décor ,la variété de la nourriture
− J'ai dû moi même placé mon transat 2fois à la plage.
Offrir un pourboire tu reçois un beau sourire pas de pourboire aucun sourire
Le téléphone dans la chambre hors fonction
Le room service le dernier jour j'ai placé ma commande à 9h j'ai jamais reçu mon déjeuner
Le 800$ offert au SPA par booking n'existe pas . Un rabais de 20$ sur l'achat d'un massage à la place
Kam · Canada8
oct. 2026
“A nice and comfortable stay”
+ Good vibe
Clean
− The schedule of activities is a bit confusing as some activities like stretching etc are cancelled without notification and some live shows in the bar are not shown in the hotel activities calendar
Jean · États-Unis8
oct. 2026
“Great stay with some inconveniences”
+ The property was great. Very clean, the staff were kind and friendly, the drinks were excellent! Our room had an amazing view and they cleaned it everyday, which was nice when you’re stay for a long period of time. The live entertainment was fun. They have about 3 beautiful pools and the beach walking distance.
− The food was not the best. Some restaurants were good and others were just ok. Our room check in time was 3:00pm, but we didn’t get our room until almost 6:00pm also it was the wrong room. I booked an ocean view room and they put us in partial view room. They changed our room but we had to check out by 12:00pm and wait until 3:00pm to get the room back, which was inconvenient. Also, myself and my fiancé made a request to have the room decorated for my 30th birthday. The resort said they can decorate, but didn’t. However, when we were checking out the resort we seen them with pink balloons and number balloons going to decorate another room, which was disappointing because I was looking forward to that experience.
