Les points forts
Very friendly, helpful and attentive staff (specific praise for several employees) · Excellent location—close to sights but in a quieter, less touristy area · Spacious, comfortable rooms with large bathrooms · Strong dining options including rooftop and Michelin-recommended Amar · Renowned spa and attractive rooftop facilities; historic/ambiance appeal
À améliorer
Some amenities issues: small gym, paid spa for some guests, noisy/defective minibar · Occasional service/operational issues: breakfast not available early, refusal to use room shower after spa at checkout · Occasional bad smell reported in common areas · Isolated noise (construction) and occasional understaffing noted