Les points forts
Excellent, central location (directly above Bugis MRT; close to shopping and attractions) · Very friendly, accommodating and attentive staff · Excellent, extensive breakfast and generally praised food · Clean, spacious and comfortable rooms with boutique character · Nice swimming pool and pleasant hotel atmosphere · Many guests describe the property as a unique, luxurious gem and say they'd return
À améliorer
Some rooms/property areas are dated; reports of mould and maintenance issues · No lift access to some rooms — inconvenient with luggage · Perceived high prices for food/drinks and occasional extra charges · At least one unresolved deposit/charge complaint · Occasional slow service or overwhelmed management during changes · Isolated room issues: AC hiccups, water pressure and damaged dry-cleaning incident