Les points forts
Spacious suites and comfortable rooms · Very friendly, helpful and attentive staff (named employees praised) · Excellent central location (PATH, Union Station, restaurants, transit) · Good included breakfast with attentive hosts · Well-equipped rooms (Keurig, fridge, mirrors) and rooftop hot tub · Perceived good value/affordable rates · On-site parking available
À améliorer
Occasional housekeeping lapses (stains, hair, unclean coffee urns) · Food hygiene/temperature issue reported at breakfast · Some maintenance issues (peeling wallpaper, loose utility cover) · One report of poor bed condition (large depression) and one TV not working