Les points forts
Excellent location near Old Street / Shoreditch with city views · Clean, new rooms with good room quality (spacious, large beds, big TV, automatic curtains) · Friendly and helpful staff (multiple mentions, including individual praise for 'Zak') · Good amenities (gym, room service, modern facilities) · Generally strong breakfast experiences reported by several guests
À améliorer
Occasional service lapses (delayed alarm response; restaurant/guest service affected by private events) · Value concerns: large deposit required for some guests and billing/accounting issues · Some guests reported limited breakfast options · At least one room was not cleaned on final day · Some rooms have non-opening windows (reported in one review)