Hôtel & Spa de Luxe Réservé aux Adultes au Cœur de Palm Springs
Spa Complet et Détente au Bord de la Piscine
Offrez-vous un massage au spa complet ou détendez-vous dans le jacuzzi au bord de la piscine. La cheminée extérieure ajoute une touche d'élégance à votre expérience de détente.
Équipements Pratiques et Attractions à Proximité
Profitez d'un petit-déjeuner continental offert chaque matin et bénéficiez d'un parking gratuit sur place. Avec un accès facile aux magasins, restaurants et aux casinos ouverts 24h/24, l'Andreas Hotel & Spa offre le parfait équilibre entre commodité et divertissement.
Réservez dès maintenant votre séjour à l'Andreas Hotel & Spa pour vivre l'ultime expérience de détente et de luxe à Palm Springs!
Welcoming staff · Beautiful property · Great location
Noise from surroundings · Breakfast options could improve
2 nuits · 1 chambre · 2 voyageurs
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De clients ayant séjourné, via notre partenaire de données hôtelières. Affichés dans leur langue d'origine.
“Beautiful hotel, horrible experience. Disappointed.”
+ **Beautiful Hotel, Terrible Guest Experience** We were really disappointed with our stay. The location is excellent, and the hotel itself is beautiful, clean, and well-maintained. Almost every staff member we encountered was friendly and helpful. Unfortunately, one person managed to completely overshadow all of that: Karl. Karl seemed determined to micromanage our entire experience, particularly around the pool. No outside food or beverages. No floaties in the pool. And, apparently, guests are not allowed to move the umbrellas—even when the temperature is 112 degrees and you're simply trying to create some shade. During the off-season, when the pool area was far from crowded, it was especially difficult to understand why the umbrellas were apparently there for decoration rather than shade. Karl would literally come out of his office if he saw you holding food or a drink while walking through the pool area. At one point, we were leaving to go to dinner with an unopened bottle of wine in our possession. We stopped briefly to talk to friends who were still in the pool, and Karl came out of his office to tell us we had to leave the pool area. When we questioned the reasoning, his response was essentially a grin, a shrug, and repeated variations of “That’s the rules.” To be clear, the rules themselves are not the problem. Hotels are entitled to have rules, and guests should respect reasonable policies. The problem was HOW Karl chose to enforce them. His constant monitoring and condescending manner made us feel less like paying guests and more like children being watched for misbehavior. A beautiful hotel with a great location and otherwise wonderful staff should be a place where guests feel welcome. Instead, our experience was overshadowed by one manager who seemed far more interested in enforcing every minor rule than in making guests feel comfortable. Fortunately, there are plenty of other hotels in Palm Springs. Based on this experience, we will never stay here again. Apparently, Karl doesn't believe in repeat customers.
“Hotel nel cuore di Palm springs a due passi dalla via principale. Ragazzi alla reception super disponibili e accoglienti”
+ Bella struttura con piscina. Camera accogliente e dotata di alcune chicche particolari. Ragazzi alla reception sorridenti e molto gentili.
− La colazione. Una struttura così bella non può non avere una colazione a buffet.
“Comfortable stay but little overprice for that breakfast”
+ Clean, good location, nice staff , well decorated
− The breakfast is unsatisfactory, consisting solely of cold prepared food boxes. They should offer some hot dishes. The price they ask for during this low season heatwave is somewhat excessive.