Robert · Austria10
oct 2026
“Kurze Wege”
+ Gute Lage und Frühstück. Super personal
− Kleine Familienzimmer. Schauen auf Fotos größer aus
nicholas · Reino Unido10
oct 2026
“Gm premier”
+ Staff very friendly and helpful
− Nothing
Anthea · Australia6
oct 2026
“Hotel is ok, good location”
+ Location was good. Staff were very friendly and helpful and went out of their way to make our stay enjoyable, maybe a bit over the top at times. The hotel is beautiful.
− At check in, we were suggested to move to their sister hotel because another guest had a sick child and the hotel wanted to free up rooms for their family to stay. They also suggested we make a donation to this family. We declined both and felt this was possibly a ploy for the hotel to move guests to their less busy sister hotel. We asked for a twin room but the hotel couldn't provide this to us until the second night, at which point we couldn't be bothered moving. The breakfast is very average, some food looked nicer than it was, and parts of it were cold, juice watered down, the best part was the fresh egg station. The pool area is tiny, with only 4 small chairs by the side of the pool. Also, they charged us 612k VND, which is double the price of a private taxi for two people to the airport. We returned to Hanoi after a tour and stayed at another better hotel who only charged us 350k VND for a private taxi to the airport. I wouldn't recommend staying here, this is definitely not the most comfortable hotel I've stayed in. During our stay and again upon checking out, we were pressured multiple times by staff to submit a "9 or 10/10 " review. Definitely not worth that rating.