Good to know
Check-in from 03:00 PM
Check-out by 11:00 AM
Children aged 13 years or older are allowed in Le Salon and La Cime and related dates and services are subject to change.
Sauna, swimming pool and golf range are closed every last Monday of the month.
The Grand Lotte Seoul is committed to protecting our environment. As a part of the ‘Re:think’ campaign, toothbrushes, toothpaste, razor, and shaving gel are not provided for free to reduce disposable product usage. Should you require the above items, please find them at the minibar with additional charge.
Please note that the room with Namsan view will be assigned upon check-in, and it will incur a surcharge. (Additional charge for Namsan view varies by room type from KRW 36,300)
The fitness center is available for use by individuals aged 16 and older.
The sauna and swimming pool are available for those aged 13 and older, and children under 13 can use the swimming pool if accompanied by a guardian.
Guests must present a valid ID at check-in, and the hotel will be able to verify that it matches the booking information.
If you refuse to present your ID without justifiable reasons or provide false information, you may refuse to stay. (*Collection purpose: Guest identification and prevention of juvenile stay)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.